For Customers

Customers are encouraged to review Tervita’s Midstream General Terms and Conditions for Tervita Midstream Services. These will help familiarize you with the policies and procedures associated with Tervita’s Midstream Services offerings.

If you do not have a Master Services Agreement (MSA) with Tervita, please use the links below to download and review Tervita’s Midstream General Terms and Conditions and applicable schedules and attachments that will apply to your Services. If you have an MSA with Tervita and are unsure as to whether your company's MSA includes all of the Midstream Services scopes of work, please contact us (attention: Contracts Manager).

A Waste Approval Application Form (WAA) is required for submission and approval of any solid waste for Tervita landfills.  Once approved, Tervita will supply a Waste Confirmation Number pertaining to the appropriate waste stream(s). The WAA form can be found at the following link:

Tervita’s Solid Waste Acceptance Protocol sheets are provincially specific for proper waste characterization and the analytical parameters for each solid waste stream. Details within the protocol sheets outline the various testing requirements and associated concentrations or levels of each parameter. The protocol sheets can be downloaded at the following links: